“They called me on the cellphone from the state fair, where Keller had won a blue ribbon in the art show,” says the 47-year-old Amherst, N.H., mother of four children who range in age from 8 to 21. “I was standing in the Cincinnati airport and had to share my excitement with the agent in the Delta Crown Room. I went in the ladies room and cried. It hit me how sad it was that I was sharing this moment with an airline agent rather than my own son.”
Nearly every veteran business traveler has a similar tale of important family moments that they’ve missed by being away — a child’s first step, a birthday, a school play or a milestone anniversary. It’s a topic that psychologists and sociologists say hasn’t been widely researched, despite a boom in the number of business fliers — including many more women — during the past few decades.